Individuals or families booking on sessions
Payment is required at the time of booking to secure your space. Block bookings are accepted and preferred.
If we (Wild Minds Nature Connection CIC (WMNCCIC)) have to cancel a session you will be offered the option of a full refund or to be transferred to another session. There is no option for a refund if you are just unable to attend.
Corporate Bookings
These terms apply to corporate away days or any other corporate or business to business booked event that we, WMNCCIC, are booked for.
Payment & Booking Confirmation
To book any Arrangements with WMNCCIC you must pay a non-refundable deposit as specified by your event organiser or booking agreement.
By either signing the booking agreement or placing this deposit you confirm the accuracy of all information provided and accept these terms and conditions on behalf of yourselves and anyone else in your party.
The agreement between yourself and WMNCCIC only comes into existence once your booking has been formally acknowledged in writing by WMNCCIC.
Unless you advise us to the contrary we will assume that every member is over the age of 18 years. Unless you contact WMNCCIC in writing within 24 hours of receiving written acceptance the booking, you will be deemed to have agreed to the contract terms. The terms and conditions and general information constitute the entire agreement between you and WMNCCIC. It must be understood that those booking via telephone or e-mail accept our booking terms and conditions.
All prices are in £ sterling.
- If you are booking any Arrangements more than 60 days before the date of the event, you must pay a deposit of 25%, unless specified by your event organiser.
- If you are booking any Arrangements between 30-60 days before the date of the event, you must pay a deposit of 80%, unless specified by your event organiser.
- If you are booking any Arrangements less than 30 days before the date of the event, you must pay 100%, unless specified by your event organiser.
Any deposits or monies paid by you will not be refundable – See our cancellation policy
Some events may have a minimum group size, this may reflect in your cost per person increasing should your numbers drop below this.
WMNCCIC reserves the right to change any of the Arrangement/prices described in writing before the agreement between you and WMNCCIC is concluded.
Payments can be made by bank transfer. There is no charge for payment by bank transfer.
Changes & Cancellations by you
If you wish to change your booking in any way we will try to accommodate your requests but we cannot guarantee that changes can always be made. Where a change can be made, we may charge an amendment fee. In any case you will be charged for any extra costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers.
Where the price of your Arrangements depends on the number of people booked and extra people are added to the booking, the price will be reworked on the basis of the new number of people going and we will send you a new confirmation. You will be required to pay the increased price.
If you wish to cancel all or any part of your booking, you should advise us immediately in writing. Cancellations can only be made in accordance with our terms and conditions.
Cancellation fees are listed below:
- More than 60 days from the date of the Arrangements: 25% of the total cost is payable
- Between 30-60 days from the date of the Arrangements: 50% of the total cost is payable
- Between 14-30 days from the date of the Arrangements: 75% of the total cost is payable
- Less than 14 days from the date of the Arrangements: 100% of the total cost is payable
Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/ or any concessions agreed for your booking were based, WMNCCIC may need to amend their pricing. We will notify you if that is the case.
Any returned payments will be made to the lead organiser. WMNCCIC will not be responsible for the cancellation of any event due to force majeure.
Cancellations or changes by us
Occasionally, we have to make changes to and correct errors in our website and/or documentation or other literature we produce both before and after bookings have been confirmed; and your supplier(s) may make a change to or cancel confirmed bookings. Whilst we and your suppliers always endeavour to avoid changes and cancellations, we and they must reserve the right to do so.
Accept the changed Arrangements
We will suggest alternative Arrangements of a similar standard to that originally booked which you may choose to book instead
Cancel or accept the cancellation in which case we will pass on the applicable refund of all monies you have paid to us relating to the cancelled or amended Arrangement(s).
Please note the above options are not available where any change made is a minor one.
No liability beyond offering the above mentioned choices can be accepted where changes or cancellations are made as a result of unusual and unforeseeable circumstances beyond ours or any applicable suppliers’ control, the consequences of which could not have been avoided even with all due care; or where cancellations are made because the minimum number of persons required to operate the Arrangements you have booked has not been reached.
No liability will be accepted and the above options will not be available if we cancel as a result of your failure to comply with any requirement of these terms and conditions entitling the supplier to cancel (such as paying on time) or if the change made is a minor one.
Care Home Bookings
Session dates will be notified not less than 2 months prior to the date of the session. Session dates are sent out in 6 month blocks.
Sessions are invoiced on a monthly basis and payment terms are 30 days from the date of the invoice.
Changes to any planned sessions
If we, WMNCCIC, have to make any changes to scheduled sessions; we will offer you the option of a revised date for the affected session or to have the value of the session deducted from your next invoice.
If you, the Care Home or Residential facility, cancel a session, the following cancellation fees will apply:
- More than 30 days before the date of the session: 10% of the session fee will be charged.
- Between 14-30 days before the date of the session: 25% of the session fee will be charged.
- Between 7-14 days before the date of the session: 50% of the session fee will be charged.
- Less than 7 days before the date of the session: 100% of the session gee will be charged.
These terms and conditions are subject to change and where any changes are made they will be published on this website.